The Remote Support tool perfectly adapts Chrome Remote Desktop for support contexts. While the mobile app doesn’t provide quite the same functionality, it’s still a decent way to access a desktop remotely. Chrome Remote Desktop: Final verdictĬhrome Remote Desktop offers excellent performance and accessibility, and it works well for accessing a remote desktop on Mac, Windows, and Linux. Fortunately, most community posts get at least a few helpful replies. While there’s an option to send feedback about the Help Center itself, there’s no way to contact Google directly for one-on-one support.
If you’re still having trouble, you can also search the Help Community for similar issues or post your own question. The Help Center provides step-by-step guides for setting up Chrome Remote Desktop. This page offers a simple guide for setting up remote access, sharing your computer, or removing the application. To access the Help Center, just click “Help” in the desktop or mobile app. Users are asked to confirm that they still want to share their screen once every 30 minutes.
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PINs have to be at least six characters long, but they only need to contain numbers.įor Remote Support, the app provides a one-time access code which expires after the first connection. You can set and change PINs for each individual device. Chrome Remote Desktop: SecurityĬhrome Remote Desktop requires a PIN every time you try to access a device remotely. Since it runs on Google Chrome, you won’t be able to use it through any other browser. In the desktop app, for example, the only options are to edit your computer’s name and PIN, connect to remote support, and ask for help.
The program itself has a minimalist feel, with just a few functions and menus. After installation, you’ll be able to use remote desktop features through a button in the top-right corner (next to the favorites icon).Ĭhrome Remote Desktop users can set a unique PIN for every remote device. You can find the extension in the Chrome Web Store. To set up Chrome Remote Desktop, start by downloading the browser extension on the computer you want to access. This enables IT professionals to quickly fix problems without being physically present or receiving ongoing access Chrome Remote Desktop: Setup There’s also an option for Remote Support, which gives remote users a one-time code to access a desktop in order to troubleshoot any issues. That said, Chrome Remote Desktop doesn’t let you transfer files between devices. You can reconfigure key mappings as long as both devices have a physical keyboard. On the other hand, you should be able to use your computer remotely without any issues on another desktop or laptop. Unfortunately, the app was missing critical keys like Command, Control, and Option, so many important keyboard shortcuts were simply unavailable.
We tested Chrome Remote Desktop by accessing a 2015 iMac through an iPhone SE. The app also includes dedicated menu options for Ctrl-Alt-Del and Print Screen. (Image credit: Google)įor example, if you’re using a mobile device, you can switch to keyboard or trackpad mode through the menu button on the lower-left corner. Remote Support streamlines the troubleshooting process.
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